Contact Us

***Scam Alert*** We are receiving emails from people who are concerned about a purchase they made online.  The confirmation invoice has thepawtracker as the company name.  This is not our company.    Our company The Paw Tracker only sells one item and that is a Pet GPS Tracking device that connects to your pets collar. If you ordered anything beside that it was not from us.

You need to contact your bank to dispute the charge immediately. Someone has falsified ads using our business name. We have not charged your credit card.

If you have any information about the scammers website or how you ended up on their site, please let us know! We are working with authorities and want to bring a stop to this illegal activity. Please send us screenshots, emails, and any information on how you were targeted so that we can do our part in ending this scam.

Email:

For Product Questions: info@thepawtracker.com

For Tech Support Questions: support@thepawtracker.com

For Billing or Returns: myaccount@thepawtracker.com 

By Mail:

Paw Tracker 
3699 McKinney Ave. A-221
Dallas, TX 75204

Or feel free to fill our the contact form below.